HealthUnlocked Online Community Volunteer Admin role description
About Our HealthUnlocked online community
Health Unlocked is an FMA UK online Community provided by HealthUnlocked, where people can get support and information 24 hours a day, 7 days a week. Volunteer Admins support provides a welcoming environment for people affected by fibromyalgia. These Admins enable us to provide a better, more responsive service.
This role can be based anywhere in the UK, from home, and undertaken when it is convenient to the volunteer. No fixed time commitment is needed, however we will ask you to login and respond to tasks regularly.
What follows is a day in the life of a FMA UK Helpline volunteer. These are the people on the other end of the phone when you perhaps need some help on the phone. They all suffer FM as well and get a lot out of providing this service.
Working on the FMA UK helpline is certainly a varied and rewarding experience. For me, I am glad to play my part in helping other people with FM by simply listening to them and letting them know that I understand what they are going through.
The calls can be very varied from people simply phoning to find out if there is a group near them or to place an order when the office is closed, to people who are newly diagnosed and scared because they have been told they have a chronic illness, with no cure and don't know anything about it.