Our Services
FMA UK operate several services to help those living with fibromyalgia as well those who may have queries on the condition.
Below we have listed some of our services as well as how you can use them and their opening hours.
| Service | How can I use it? | Opening Hours |
|---|---|---|
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National Helpline Our national helpline is run by volunteers (most of which have fibromyalgia) and is available to call for any queries on the condition which you may have. |
Our helpline can be called on 0300 999 3333. |
Monday - Friday from 10am-4pm. (excluding bank holidays) |
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If our volunteers are busy / unavailable then you will be able to leave a voicemail that will be returned as soon as we can. Please leave your name clearly and outline your query. This information will be used to triage calls. Calls will be returned anytime between 10am and 7pm and depends on volunteer availability. |
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Welfare Benefits Helpline Many people have questions on whether they are entitled to certain benefits or how they apply for them. Our Benefits Helpline can assist with this with help from our qualified volunteers. |
The helpline can be called on 0300 999 0055 or you can email them at This email address is being protected from spambots. You need JavaScript enabled to view it. |
Monday, Wednesday and Friday from 10am-12pm. (excluding bank holidays) |
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Facebook Support Group Our Support Group on Facebook allows you to ask people for advice and for their experience of the condition and can be used to ask any question which you feel relevant to fibromyalgia. It is a great source of peer to peer support and can be accessed easily. It is moderated by a team of expereinced volunteers. |
You can join our Facebook Group by clicking here. Please note, you must have a Facebook profile to be able to use this feature. | This forum is available 24/7 all year round. |
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HealthUnlocked This is an online community with over 60,000 members which acts as an anonymous forum, where you can ask questions and ask for advice and other members of the community can share their experience and advice with you. |
You can join our community online by clicking here. | This forum is available 24/7 all year round. |
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Sign up to our newsletter Our newsletter is sent out at the end of each month including information about events, news about fibromyalgia and personal stories from those with fibro. |
Join our newsletter | N/A |
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You can send us a message on WhatsApp. This is ideal for short messages where you want to get in touch with the charity. If there is a need for a longer conversation or additonal files then please email This email address is being protected from spambots. You need JavaScript enabled to view it.. |
Contact us on WhatsApp | Contact us 24/7 but replies will only be actioned during office hours. |
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Support Groups We have been supporting groups around the UK for over 30 years and there could be one near you. These are run by volunteers and we can put you in touch with them. |
Check the support group map here and then contact This email address is being protected from spambots. You need JavaScript enabled to view it. with your post code. | Contact group for most up to date details |
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- National Helpline 0300 999 3333 (10am - 4pm Mon - Fri)
- Benefits Helpline 0300 999 0055 (10am - 12pm Mon, Wed and Fri)
- Complimentary information booklets for doctors and other professionals (fully referenced)
- Books and videos
- Website Contacts with legal specialists
- Conferences
- Local support group and helpline contacts
If your Health Care Professional needs some education in fibromyalgia you can request that an FMA UK Health Professionals Pack is sent out to them. All we need is the name of the Health CareProfessional and the address of their practice. We will then send a pack to their surgery addressed from us to them.
You can request a medical pack using this form.
You can find a Support Group near you by contacting the Regional Coordinator for your area. If there does not happen to be a support group near you then maybe you can join with some other members and set one up. Support groups provide a social benefit as well as the opportunity to share tips on coping with fibro. They come in all shapes and sizes and we are often told how they have helped people.
